Returns & Exchanges
At Shivshakti, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a seamless 14-day return and exchange policy for all unworn garments with original tags attached.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack the Items
Securely place the items in their original packaging, ensuring all brand tags and invoices are included to maintain eligibility for a refund.
Schedule Pickup
Choose a convenient time slot for our courier partner to collect the package from your doorstep, or drop it off at the nearest authorized shipping center.
Quality Check & Refund
Once our warehouse team inspects the returned garments, we will process your refund or dispatch your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing